Data Protection Policy

The European Holiday Law Centre Ltd (TEHLCL)

The European Holiday Law Centre Ltd [and its operating organisation(s) eg The European Timeshare Law Institute] consider that the lawful and correct processing of personal private and sensitive data is an integral part of its purpose accordingly (TEHLCL) believes this is vital for maintaining the confidence of the institute members its employee’s servant’s agents and those you pass entrust us with or hold personal and private data.

Our Policy Statement

(TEHLCL) Data Protection Policy intends to explain how we intend to meet our legal obligations concerning confidentiality and data security standards. The requirements in the policy is principally founded upon the EU General Data Protection Regulation (EU GDPR), which is the key piece of legislation which covers data security and confidentiality of personal and sensitive personal data in the European Union.

(TEHLCL) will therefore: -

fully implement all requirements of the EU GDPR.

ensure or employees and others who handle personal data are aware of their obligations under the EU GDPR and,

implement appropriate and adequate physical and technical procedures and organisational measures to safeguard the security of the data contained in or housed in our systems.

THE POLICY is focused to provide guidance about the protection, the sharing and disclosure of personal data, nonetheless it is important to stress that we are aware that maintaining confidentiality and adhering to data protection legislation applies to anyone handling personal or personally sensitive data on behalf of us.

Registration with the Information Commissioner

THE DIGITAL ECONOMY ACT 2017 does require that data controllers (i.e. organisation) in the UK to pay a fee to the Information Commissioner’s Office (ICO) and outline the categories of data they hold about people, and what they do with it.

(TEHLCL) is registered with the ICO to ‘process personal information to enable us to carry out the services we offer incl our promotions and advertisements, and the functions of maintaining our own accounts and records; and support and manage our employees. We also process personal information to enable us to provide education and training to our customers and clients.’

Definitions of Personal Data and Sensitive Personal Data

ALL identifiable member, employee, volunteer and other personal data processed by us.

Examples of personal identifiable data are:

names, addresses, emails, phone numbers and other contact information, membership numbers, applicant’s information, National insurance numbers and payroll data disciplinary files Photographs, video and audio recordings

WE HAVE because of what we do, certain types of data will be regarded as sensitive and may attract additional legal protection.

We consider that the term sensitive personal data is any data that could identify a person such as:

The racial or ethnic origin of the individual

Political opinions or affiliations

Religious beliefs or other beliefs of a similar nature

Membership of a trade union

Physical or mental health or condition

Sexual life

Commission or alleged commission of any offence

ANY PROCEEDING for any offence committed or alleged to have been committed or disposal of such proceedings or the sentence of court in such proceedings

Bank account details, any official identification details such as passport or driving licence numbers etc.

Data Protection Principles

THE EIGHT DATA PROTECTION PRINCIPLES that lie at the heart of the EU GDPR give the Regulation its strength and purpose. To this end, (TEHLCL) fully endorses and abides by the principles of data protection. Specifically, the six principles require that:

processed lawfully, fairly and in a transparent manner in relation to individuals;

collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or are rectified without delay;

kept in a form which permits identification of the data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals, and;

processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

PERSONAL DATA and sensitive personal data must not be used other than for the specific purpose required to deliver a product or service. The individual should always know that their data is being processed. When that data is especially sensitive, consent is required before the data can be processed by (TEHLCL).

ALL DATA collected from people under the age of 16 (unless there are concerns about mental capacity in which case this should be extended) is to be treated as sensitive personal data.

A record can be in computerised and/or in a physical format. It may include such documentation as:

Manually stored paper files e.g. membership records, employee records

Hand written notes

Letters to and from (TEHLCL)

Electronic records

Printouts

Photographs

Videos and tape recordings

BACKUP DATA (i.e. archived data or disaster recovery records) also falls under the DPA; however, a search within them should only be conducted if specifically asked for by an individual as an official Subject Access Request.

Rights of Access by Individuals

The EU GDPR gives every living person (or their authorised representative) the right to apply for access to the personal data which organisations hold about them irrespective of when and how they were compiled, i.e. hand-written records, electronic and manual records held in a structured file. This is called a Subject Access Request. The EU GDPR treats personal data relating to employees, members and clients alike.

Practical Implications

UNDERSTANDING AND COMPLYING with the eight Data Protection Principles is the key to understanding and complying with the Inn’s responsibilities as the data controller. Therefore, (TEHLCL) will, through appropriate management, and strict application of criteria and controls:

Ensure that there are lawful grounds for using the personal data

Ensure that the use of the data is fair and meets one of the specified conditions

Only use sensitive personal data where we have obtained the individual’s explicit consent (unless an exemption applies)

Only use sensitive personal data, if it is necessary

Explain to individuals, at the time their personal data is collected, how that information will be used

Only obtain and use personal data for those purposes which are known to the individual

Ensure personal data is only used for the purpose it was given. If we need to use the data for other purposes, further consent will be obtained.

Only keep personal data that is relevant to (TEHLCL)

Keep personal data accurate and up to date

Only keep personal data for as long as is necessary

Always adhere to our Subject Access Request Procedure and be receptive to any queries, requests or complaints made by individuals in connection with their personal data

Ensure individuals are given the opportunity to 'opt in' to receiving mass communications

Take appropriate technical and organisational security measures to safeguard personal data.

In addition, (TEHLCL) will ensure that:

There is an employee appointed as the Security Information Risk Owner with specific responsibility for Data Protection in (TEHLCL). This is currently the Assistant Under Treasurer.

Everyone managing and handling personal data and sensitive personal data understands that they are legally responsible for following good data protection practice and has read and signed the Inn’s Data Protection Policy.

Everyone managing and handling personal data and sensitive personal data is appropriately supervised by their line manager.

Enquiries about handling personal data and sensitive personal data are dealt with promptly.

Methods of handling personal data and sensitive personal data are clearly described in polices and guidance.

A review and audit of data protection arrangements is undertaken annually. This will take place each year in May.

Methods of handling personal data and sensitive personal data are regularly assessed and evaluated by the Security Information Risk Owner and relevant members of the Executive team.

Performance with personal data and sensitive personal data handling is regularly assessed and evaluated by the Security Information Risk Owner and relevant members of the Executive team.

Formal written Data Processing Agreements are in place before any personal data and sensitive personal data is transferred to a third party.

Roles and Responsibilities

MAINTAINING CONFIDENTIALITY and adhering to data protection legislation applies to everyone at (TEHLCL). (TEHLCL) will take necessary steps to ensure that everyone managing and processing personal data understands that they are responsible for following good data protection practice. Employees will receive training and sign our Data Protection Policy as part of their induction. Volunteers such as Student Representatives will also be asked to sign the policy and will undertake an online training course.

All employees, volunteers and contractors have a responsibility to:

Observe all guidance and codes of conduct in relation to obtaining, using and disclosing personal data and sensitive personal data

Obtain and process personal data and sensitive personal data only for specified purposes

Only access personal data and sensitive personal data that is specifically required to carry out their activity or work

Record data correctly in both manual and electronic records

Ensure any personal data and sensitive personal data is held is kept secure

Ensure that personal data and sensitive personal data is not disclosed in any form to any unauthorised third party

Ensure personal data and sensitive personal data is sent securely

Read and sign the policy, directing any questions to the Assistant Under Treasurer.

Failure to adhere to any guidance in this policy could mean an individual(s) being criminally liable for deliberate unlawful disclosure under the EU GDPR. This may result in criminal prosecution and/or disciplinary action.

All Managers are responsible for:

DETERMINING IF their operational area holds personal data and sensitive personal data and ensuring that the data is adequately secure, access is controlled and that the data is only used for the intended purposes

Providing clear messaging to their teams about data protection requirements and measures

Ensuring personal and sensitive personal data is only held for the purpose intended

Ensuring personal and sensitive personal data is not communicated or shared for non-authorised purposes

Ensuring personal and sensitive personal data is password protected when transmitted or appropriate security measures are taken to protect when in transit or storage.

Security Information Risk Owner – The Assistant Under Treasurer holds the post of Security Information Risk Owner. Responsibilities include:

Ensuring compliance with legislation principles

Ensuring notification of processing of personal data and sensitive personal data to the ICO is up to date

Providing guidance and advice to employees in relation to compliance with legislative requirements

Auditing data protection arrangements annually

Reporting on any breaches of Data Protection legislation

Ensuring those handling personal data are aware of their obligations by producing relevant policies, auditing the arrangements and ensuring the relevant people receive training

In the Security Information Risk Owner’s absence, advice can be gained from https://ico.org.uk/.

Responsibility of the Secretariat –Overall responsibility for Data Protection within (TEHLCL). The Secretariat has a duty to ensure that the requirements of the DPA are upheld.

The Information Commissioner’s Office (ICO) – The Information Commissioner’s Office is responsible for overseeing compliance e.g. investigating complaints, issuing codes of practice and guidance, maintaining a register of Data Protection Officers. Any failure to comply with DPA may lead to investigation by the ICO which could result in serious financial or other consequences for (TEHLCL).

Breach of Policy

If an employee fails to comply with this policy, the matter may be considered as misconduct and dealt with in accordance with (TEHLCL). Disciplinary Policy.

Any individuals or organisations with whom Lincoln’s Inn data has been shared may be personally liable for any breach of the EU GDPR.

Dealing with a Data Breach

If a data breach is suspected, the person who identified the breach should immediately:

Notify the secretariat

Complete and return the Data Incident Reporting Form, which is available from the Security Information Risk Owner.

Following notification of a breach, the Security Information Risk Owner will take the following action as a matter of urgency:

Implement a recovery plan, which will include damage limitation

Assess the risks associated with the breach

Inform the appropriate people and organisations that the breach has occurred

Review our response and update our information security

Glossary of Terms

Data Subject

An individual who is the subject of personal data or sensitive personal data. This includes employees, members, volunteers, clients, residents and tenants.

Data Controller

A person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal data and sensitive personal data are or are to be processed.

The data controller is (TEHLCL).

Data Processor

In relation to personal data or sensitive personal data, this refers to any person who processes that data on behalf of the data controller, but it is not employed by them.

Data Processors include but are not limited to mailing houses to which (TEHLCL). sends mailing lists and external companies who have access to (TEHLCL) data.

Third Party

In relation to personal data or sensitive personal data, this refers to any person other than the data subject, the data controller, or any data processor or other person authorised to process data for data controller or processor. For example, the Police or HMRC.

Processing

Recording or holding data or carrying out any operations on that data including organising, altering or adapting it; disclosing the data or aligning, combining, blocking or erasing it.

Data Extractor

The person who takes data from a data source, such as a database, which may then be used for further activity. For example, an employee querying the database to print a list of address labels for letters.

Data Breach

A failure leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data or sensitive personal data.

Subject Access Request

A written, signed request (which includes email and other written formats) from an individual to see data which (TEHLCL).  holds about them. The Data Controller